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Fairhope staff seek $62,727 NeoGov ‘Learn’ training extension to centralize employee compliance
Summary
City staff asked the council to approve a three-year subscription to NeoGov’s Learn learning-management extension to automate new-hire and certification training for more than 500 employees. Year 1 cost of $11,009.65 is budgeted in FY26; total negotiated cost is $62,727.04 over three years.
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City staff on the Fairhope City Council work session asked council members to approve adding NeoGov Learn, a learning-management extension to the city’s existing NeoGov applicant-tracking system, saying it would centralize training, automated enrollments and certification tracking for more than 500 employees.
The presenter said the three-year subscription was negotiated to a total cost of $62,727.04, with year-one billed at $11,009.65 and budgeted in the FY26 budget. “With the FY2026 budget, we’re requesting to add an extension to that platform,” the staff presenter said. “Everything would be centralized in one location.”
Staff argued the platform would reduce paper rosters and spreadsheet tracking, provide automated enrollment (for example, trigger required new-hire training when an employee is entered in the applicant-tracking side), and record renewal dates for expiring certifications. The presenter said the product is smartphone-friendly and that the city plans kiosks with headphones and peripherals for employees who cannot access training from a phone.
John, the city’s safety coordinator, described monthly training schedules used to help departments plan and said centralizing rosters would reduce manual follow-up. “Rather than them trying to think about what topic is available, they can just go to this calendar,” he said, noting the current process still relies on submitted paper rosters.
Council members asked about the system’s performance and whether the city was locked into a multi‑year term. Staff said NeoGov’s applicant-tracking module has improved hiring quality and efficiency and reported reductions in workers’ compensation claims and incident rates since the applicant-tracking system was adopted; staff said they were able to process more than 450 employees for drug and alcohol training over two days this summer but that in-person sessions are disruptive to operations. On contract flexibility, staff said the city previously negotiated a path to discontinue similar modules if performance or need changed.
Council did not take a final vote in the work session; staff presented the request for council direction and confirmed the year‑one cost is already captured in the FY26 budget.

