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County staff report $9,283 in uncollected levies after Bryte software misclassification; vendor staffing uncertainty noted
Summary
County commissioner staff reported that a software configuration error treated single-wide mobile homes as personal property, removing two levies and producing roughly $9,282.87 in uncollected revenue for 2025. Staff recommended delaying a $24,000 system update and performing partial abatements next year.
County staff told Nottoway supervisors on Oct. 9 that a configuration issue in the Bryte (VAI) tax software caused fire and EMS levies to be removed from accounts that included single-wide mobile homes alongside other personal property, resulting in a projected $9,282.87 in levies not collected for 2025.
Christie (county staff calling in) briefed the board that when levies were removed from accounts identified as single-wide mobile homes, some accounts also contained other personal property and were therefore misclassified for those two levies. Christie said staff identified an…
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