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Prescott updates AMI meter replacement: 10,266 meters changed, app signups growing
Summary
City staff reported progress on the automated metering infrastructure (AMI) rollout, including meter counts, funding and customer enrollment in the usage app. Officials noted customer pushback and billing questions and described outreach plans.
Prescott city staff told the City Council Subcommittee on Water Issues on Oct. 7 that the city’s automated metering infrastructure project is proceeding on its multi-year schedule, with more than 10,000 meters replaced and customer enrollment in the usage app increasing.
Nathan Graham, water operations superintendent, said the council approved the AMI program on Sept. 26, 2023, to replace roughly 27,018 meters with Badger meters and Orion cellular endpoints. The project replaces the older drive-by read system and supports a customer-facing app for near–real-time usage monitoring and leak alerts.
Graham reported that 10,266 meters had been replaced as of Sept. 10 and that the installation rate is about 600 meters per month. He said the city has 1,223 customers signed up for the Ion Water app,…
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