North Miami council authorizes up to $1.37 million purchase order for police dispatch and records systems

5112465 · June 30, 2025

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Summary

Council approved a resolution authorizing purchase orders to Mark43 Inc. for up to $1,369,577.50 to implement a computer-aided dispatch system and cloud-native records management system for the North Miami Police Department.

The North Miami City Council on June 24 passed a resolution authorizing the interim city manager to issue purchase orders to Mark43 Inc. for up to $1,369,577.50 to buy, install and implement a computer‑aided dispatch (CAD) system and a cloud‑native records management system (RMS) for the North Miami Police Department.

City Clerk Vanessa Joseph said the funds will be used for "the purchase, installation, and full implementation of a computer aided dispatch system and a cloud native records management system" intended to improve emergency dispatch operations, response times and coordination.

The meeting summary did not provide procurement details such as the contract length, payment schedule, source(s) of funds, procurement method (sole source, competitive bid), or the council vote tally. The clerk also did not identify the existing system being replaced, transition timeline, or training plans for department staff.

The council placed the purchase authorization alongside other administrative items in the June 24 meeting; the clerk’s summary indicates the action was approved but did not provide additional fiscal or procurement exhibits.