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Utility representative outlines causes of winter bill spikes and explains smart-meter options
Summary
A regional utility representative explained winter spikes in electricity supply costs, differences between delivery and supply charges, smart (AMI) meters and day-night (time-of-use) rate structures, and customer help options after residents raised billing complaints.
A utility municipal community relations manager gave a technical briefing on why many Putnam County residents saw higher electricity bills this winter and explained options for customers to review and manage charges.
"Delivery charges is where the cost of the wholes, staffing, things in that nature are negotiated every few years under what is called a freight case to the pump service commission in the state," said Sylvie Ochi, who identified herself as "local producer municipal community relations program manager covering Dutchess, Monmouth, and Rochester Counties." Ochi described delivery charges as separate from supply charges, and said the recent winter price spikes were driven largely by the supply side'the generators and fuel markets.
Ochi and utility staff explained that some…
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