Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Your Health Idaho reports record open enrollment, to switch fee to per-member monthly charge
Summary
Pat Kelly, executive director of Your Health Idaho, told the House Health & Welfare Committee the exchange saw a record open enrollment (more than 139,000 plan selections), plans to move from a percent-of-premium assessment to an $11.75 per-member-per-month fee in 2025, and reported high customer satisfaction scores (Net Promoter Score of 73).
Pat Kelly, executive director of Your Health Idaho, presented the exchange’s year-end review and open enrollment 2025 results to the House Health & Welfare Committee, reporting record participation, persistent use of tax credits, and a planned change to the exchange’s revenue model.
“Your Health Idaho's mission is to deliver a flawless customer experience,” Kelly said, and he summarized several operational and financial metrics the exchange tracks. Kelly reported that more than 139,000 Idahoans selected a plan during open enrollment 2025 and that about 97% of customers had paid for their coverage as of the morning of the presentation.
Kelly said the exchange will move from a 2.49% assessment on premiums in plan year 2024 to a per-member-per-month fee of $11.75 in 2025. He told the committee that, on an apples-to-apples basis, $11.75 translates to roughly 2.44% of premium and…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
