IDWR seeks staff, technology funding after records system failure; warns of large adjudication workload

Director Matthew Weaver told the House Resources Committee that the Idaho Department of Water Resources suffered a catastrophic failure of its online water rights record document management system in October 2023 after migrating more than one million records into a new Laserfiche environment. The department worked with the Office of Information Technology Services and contractors to rebuild servers and repopulate lost data; Weaver said the effort is “largely concluded” but a gap period’s records remain incomplete and the department expects to finish restoration by the end of the year.

Weaver said the system had triple redundancy after restoration and emphasized the department relied on the Office of Information Technology Services (ITS) for servers and hosting. He described ongoing work to fill a gap between the time the new system was…