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Resident says Greyhound disruptions left her stranded and urged council help
Summary
A Pittsburgh resident told council she was stranded in Youngstown when an expected Greyhound bus did not run, leaving elderly passengers without station assistance; she said she contacted council offices and the mayor's office with no remedy.
A Pittsburgh resident told the standing committees on Oct. 1 that interruptions to intercity bus service left her and other passengers, including elderly people, stranded without assistance.
Keitza Brown said she was traveling from Youngstown to Pittsburgh and arrived to find no bus service. “I purchased a bus ticket last week, and I got there into Youngstown to come home. Guess what? There was no bus,” Brown told the committee. She said station staff directed her and other passengers to secure hotel rooms and that elderly passengers had no customer-service help.
Brown said she sought help from a council office and the mayor’s office but was told staff were gone for the day. “I have a ticket. I have no way to get remedy,” she said, and said she was concerned about the impact on elderly passengers who depend on the station for travel to medical appointments and errands.
Her comments followed other public testimony in the meeting criticizing cuts to bus lines and transportation disinvestment. The standing committees did not take a formal action in response to Brown’s remarks during the Oct. 1 session.
