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Committee extends MTO walk‑in pilot, approves renewal of landlord‑tenant services contract
Summary
The committee voted to continue a Metropolitan Tenants Organization (MTO) walk‑in pilot with more consistent library hours and some evening sessions and approved a 2026 renewal contract (up to $91,600) to continue hotline, trainings and optional services including a chatbot and walk‑in hours.
The Housing and Community Development Committee voted Oct. 21 to continue a Metropolitan Tenants Organization (MTO) pilot for landlord‑tenant walk‑in hours, with staff guidance to focus sessions at the Evanston Public Library and to test some evening hours. The committee also approved a renewal contract for MTO and the Law Center for Better Housing covering Jan. 1–Dec. 31, 2026 with a not‑to‑exceed amount included in the packet of $91,600.
Philip Devon, staff attorney with MTO, told the committee he did not staff the prior walk‑in sessions but said MTO would work with staff to adjust location and hours. City staff…
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