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Parking committee recommends further review of ParkMobile/Butts contract after public concern over signage and payment options
Summary
The West Chester Parking Committee heard resident concerns about unclear signage and payment barriers and recommended sending a proposed contract with ParkMobile/Butts ticketing services to a work session for further review and clarification on fees and signage.
The West Chester Borough Parking Committee on Oct. 7 recommended sending a proposed contract to add ParkMobile/Butts ticketing services for on-street and lot payments to a work session after residents and staff raised questions about signage, fees and customer options.
Resident Joe Quill said he was confused by new management of downtown paid parking and by unclear signs, and worried that barriers to payment could discourage customers from coming to West Chester. “I noticed that there is a new, management system that is going in place or is in place where no longer will there be free parking after 4PM. And the signage is not particularly clear,” Quill told the committee. He also asked how people without a working smartphone would…
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