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Transit workers urge Raleigh leaders to address safety, staffing and workplace conduct
Summary
Multiple GoRaleigh bus operators, trainers and union representatives told council during public comment that operators face threats, assaults, broken equipment and what they described as inadequate management response and security at transit facilities.
Dozens of current and former GoRaleigh employees and union representatives used public comment to press the Raleigh City Council and transit management to improve safety, security and workplace conduct for bus operators and other transit staff.
Speakers — including bus operators, trainers and a local union official — described repeated assaults, broken vehicle windows, threats to personal safety, unaddressed property damage and what they called inconsistent responses from management. Several speakers urged more robust on‑site security, counseling after traumatic incidents and fair investigations when operators defend themselves.
"Operators deserve to know that when they are assaulted, their agency and their city will stand behind them, not turn against them," said Natalie Brown,…
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