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PSAP renewals: commissioners approve NeoGov/PowerDMS software and pest-control contract

6440171 · October 22, 2025

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The county’s emergency communications center (PSAP) asked the board to renew two NeoGov/PowerDMS subscriptions (PowerEngage for caller feedback and PowerReady for training tracking). Staff reported more than 11,000 survey responses with a 94% positivity rating. The board also approved an annual pest-control agreement with Arrow Pest Control.

St. Joseph County’s PSAP (9-1-1) presenters asked the board to approve renewals for two software subscriptions and a vendor contract; the board approved both requests.

Nick Brovald presented the PowerEngage caller-feedback subscription and PowerReady training-tracking…

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