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Everman council approves new ticketing software after vendor update would have disabled current devices
Summary
Facing an imminent vendor update that would render current ticket-writing hardware unusable, the Everman City Council approved an annual contract with Trusted Driver Inc. to keep citation data flowing into court systems without costly new hardware purchases.
The Everman City Council on Oct. 14 approved a contract with Trusted Driver Inc. for a ticket-writing software system after staff reported that a recent update from the city’s previous vendor would disable the city’s existing citation devices.
Staff told council that Tyler Technologies — the city’s existing provider — notified the city that an update would prevent current handheld devices from transmitting citation data into the court system. Replacing those devices with Tyler-compatible replacements would cost an estimated $25,000…
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