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Clinton County emergency services to trial AI-driven 'Gen 911' training platform
Summary
Emergency services staff described plans to add a simulated AI-driven 9-1-1 training platform to dispatcher training. Staff reported a quoted $5,000 annual cost for unlimited training access next year and said a prorated cost for the remainder of this year was part of the proposal; the exact prorated amount was not specified in the transcript.
Jonathan, a representative of the county's Department of Emergency Services (DES), told commissioners the department will present two items at the upcoming meeting to adopt a "Gen 9-1-1" training platform that uses artificial intelligence to generate simulated calls and provide automatic quality-assurance feedback.
"We answer it like we do now, but it actually has a back and forth that actually will have someone respond to you about your question," Jonathan said, describing the…
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