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Muskegon Heights resident tells commission Healthy Home grant work delayed after months of paperwork
Summary
Kelly Davis said she and her husband received an approval letter for a Healthy Home grant and signed paperwork in July 2025 but experienced a long delay before a contractor visit was scheduled; she said progress came only after she brought the issue to the commission.
Kelly Davis of Muskegon Heights told the Muskegon City Commission on Aug. 26 that work promised under a Healthy Home grant had been delayed despite her family’s paperwork being completed in July.
“My name is Kelly Davis, and me and my husband received approval letter for the Healthy Home Grant on 07/28/2022,” Davis said, and described filling out a community and neighborhood services contract and a proceed order on July 10, 2025. She said the contract stated the contractor must commence work within 10 days of a proceed order and complete work within 30 days; Davis told the commission she had not seen work start in the expected window and that, after repeated inquiries, city staff told her the contractor would visit her house the day after she spoke to the commission.
Davis said she had contacted city staff in early August and spoke with a staff member named Sharonda, and that the city eventually notified the contractor. “From July 10 to today is 47 days after we filled out our contract,” Davis said. She told the commission the contact from staff that same day led to a promised contractor visit the following morning.
Davis said she and her husband have been dealing with the issue for years as part of earlier rounds of the program and that bringing the matter to the commission produced progress. She asked the commission and staff to help ensure the program’s timelines are followed and to provide clearer communication to applicants.
The commission did not take action on the citizen complaint at the meeting; staff representatives were present in the chamber and a supervisor spoke with Davis during the meeting, according to her remarks.
