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District tech team says vendor will replace faulty iPad cases at no cost after rising failures
Summary
Tri‑Creek technology staff reported a surge of iPad keyboard/case failures and said the vendor and Apple committed to replace about 2,000 cases and send an installation team at no cost to the district.
Tri‑Creek School Corporation technology staff told the board the district has received escalating reports of failures in protective iPad cases with attached keyboards and trackpads and that the vendor has agreed to replace affected units at no cost.
"All those are warrantied for 4 years, so there's no additional cost on our end," the district’s technology lead said. The staff member told the board failures grew from a few per week at the start of…
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