Commission recommends Community Case Manager job series to City Council for MCAP program

The Montebello Civil Service Commission voted to recommend the City Council adopt a resolution to add a three-tier Community Case Manager classification series to the city’s classification plan, creating job titles intended to support the Montebello Community Assistance Program (MCAP) and the city’s community risk reduction work.

Human Resources staff described the series as entry, journey and advanced levels that would manage outreach, psychosocial assessment, housing plans, crisis intervention and coordination with internal and external partners. The presenter said the positions are civilian, full-time roles that would fall under the fire department’s community risk reduction division but are non‑sworn.

Human Resources staff (presenter) said the level 1 job is designed for early-career professionals with a bachelor’s degree and no prior experience required; level 2 would target those with two to four years of case management experience; level 3 would prefer a master’s degree and five or more years of experience or two years at the level 2 classification, and would include lead or supervisory duties.

The presenter provided estimated pay ranges developed from market research and internal scaling: level 1 approximately $55,624–$69,467 annually; level 2 approximately $66,000–$82,000; and level 3 approximately $76,000–$95,000. The presenter cautioned the ranges are projections and subject to City Council and finance department approval.

Commissioners discussed workload, partnerships and funding. Commissioner Buscaino asked whether the case managers would have enough caseload to justify the positions; the presenter said current MCAP staff are working at full capacity and that the program has reduced local homelessness through targeted outreach and services. Commissioners also asked about county funding; the presenter said the city regularly pursues grants and is coordinating with Los Angeles County and regional partners. The presenter said recent county Measure A funding provided approximately $691,000 toward Operation StaySafe tiny homes and prior Measure H funds and other regional grants provided roughly $950,000 to support program operations.

Commissioners voted to recommend City Council adopt the resolution amending the classification plan to include Community Case Manager 1, 2 and 3. The motion passed by voice vote.