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Chemung County aging office outlines Medicare outreach, transportation and benefit help
Summary
Chemung County Department of Aging described plans to expand Medicare education, one-on-one counseling and a pilot transportation option for residents 60 and older, and warned of upcoming Medicare plan changes that may reduce over-the-counter benefits.
Beth Stranges, director of Aging and Long Term Care for Chemung County, and Kim Sills, the county’s Health Insurance Information Counseling Assistance (HIICAP) coordinator with the New York State Office for the Aging, told the county legislature that demand for Medicare help spikes each fall and that the office is expanding outreach and in‑person support.
Stranges said the Department of Aging handled 12,663 contacts for services last year and that a large share of calls during the October–March period related to Medicare enrollment and plan changes. “Our goal today is just to give you a little bit of information about who we are, what we do, some of our upcoming events,” she said.
The department emphasized a whole‑person approach: staff screen visitors for programs such as the Medicare Savings Program, SNAP and HEAP in addition to…
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