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Hamilton County RUD reports progress on billing, GIS, alarms and lift-station work; meeting with Indiana American Water scheduled
Summary
At the Sept. 8, 2025 Hamilton County Regional Utility District meeting staff reported training on the Trico billing system, work with Wessler Engineering to host GIS in the cloud, alarm systems coming online, McClure's and the armory preparing to connect in October, and an outreach to Indiana American Water over delivery and pressure concerns.
Hamilton County Regional Utility District staff reported operational and infrastructure progress at the Sept. 8, 2025 meeting and said follow-up meetings are planned with outside utilities.
General Manager (name not specified) told the board she has been training on the Trico billing system and will serve as the district’s first-line customer-service representative. “I’ve had a couple more days of training on the billing system with Trico. They’ve been helping out a whole lot. I’m learning the billing system because I’m your customer service rep. For if people do call about issues and things like that, I’m going…
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