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HealthyU telehealth and wellness program reports strong engagement; consultants cite estimated claim savings
Summary
The district’s HealthyU (Teladoc) program reported 770 registered users and evidence of claim savings across virtual primary care, mental health and specialty telehealth services.
At the Sept. 24 Sunnyside Unified District Trust meeting Kendall of Valley Schools presented the first full year of HealthyU (Teladoc) utilization and savings data and said the program showed strong engagement and early claim savings.
Kendall reported about 770 registered users in HealthyU: roughly 661 primary members and 109 dependents. Program participation by module included roughly 332 general medical users (virtual visits) with an estimated net claim savings of about $174,000; about 125 mental‑health users with net savings around $24,000; 15 dermatology users with estimated net savings of about $3,000; and nutrition and weight‑management engagements with smaller but measurable savings.
Kendall said members reported the alternative care settings they would have used without Teladoc; many virtual visits avoided urgent‑care or emergency‑room visits. The presenter said average wait time for a Teladoc visit for Sunnyside members was about seven minutes and that utilization peaks ran roughly November through February. Kendall also described chronic‑care program enrollments reported verbally: about 60 enrolled in a hypertension program with 80 percent showing improved blood‑pressure measures among activated participants; 34 diabetics enrolled with 84 percent showing normalized blood‑glucose markers after 90 days; prediabetic enrollees (about 53) averaged 2.3 percent weight loss; and a weight‑management cohort (44) averaged roughly a 2 percent weight loss in the most recent three‑month window.
Why it matters: the district’s telehealth and digital care management programs are intended to improve access, reduce higher‑cost care use and generate savings that help lower premium pressure.
Kendall recommended continued promotion of the services timed to usage peaks and noted opportunities to increase engagement with nutrition and other modules. Trustees asked clarifying questions about demographics and access; Kendall confirmed most users access services on mobile devices and that the program’s referral and second‑opinion features had prevented higher‑cost care in some cases.
No program changes or new contracts were approved at the meeting; the consultant presentation was received and the board requested ongoing utilization and outcome reporting.
