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Resident tells council years of billing errors, late fees from Department of Public Utilities
5811851 · September 22, 2025
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Summary
A Second District resident said persistent errors by the Department of Public Utilities have left him with disputed charges and little remedy from city offices; he urged council oversight and accountability.
A Richmond resident told City Council on Monday that years of billing errors by the Department of Public Utilities (DPU) have resulted in inaccurate invoices, repeated late fees and a disputed balance he says the department will not forgive.
Justin Cerny, who identified himself as a Second District resident, said…
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