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Brave Health tells Miami‑Dade advisory board telehealth model aims to speed access for Medicaid and other patients
Summary
Brave Health presented a telehealth model serving Medicaid, Medicare and other insured patients, highlighting rapid referral workflows, encrypted intake forms, and outcome metrics the company says reduce hospital readmissions.
Brave Health representatives presented their telehealth model to the Miami‑Dade Behavioral Health Advisory Board on Sept. 22, describing a referral‑centric platform intended to shorten waits for community mental‑health appointments.
Alex Jerezas, regional lead for Brave Health, said the company was founded in Florida in 2017 to bridge a gap in access. “When you think of BraveHealth, think of us as a community mental health provider,” he told the board, listing services including medication management, individual therapy, clinician‑led groups, family and couples counseling, and expedited intake workflows for acute referrals.
Local representative Yomaira Perea described Brave Health’s intake route for acute psychiatric facilities and case managers: an encrypted referral form triggers an automated process, she said, and referrers receive an email confirmation and an appointment date “within 2 to 4 hours.” Perea added that Brave Health texts patients from a local 305 area code and uses browser links rather than requiring a downloaded app.
The presenters gave the board several operational metrics the company tracks: Brave Health reported a 73 percent reduction in hospital readmissions among patients who engage with its services, an average time to scheduled appointment of 4.5–6.8 days from initial outreach, and an average length of care of seven months (compared with a stated national average of 5.5 months). The presenters said they accept Medicaid, Medicare and numerous commercial plans and are credentialed with more than 200 payers.
Questions from board members focused on local capacity and services. A member asked how many Brave Health clients are served in Miami‑Dade; staff answered that the company had treated “a 100 and some odd thousand patients” statewide since 2017 but did not provide a county‑specific client count during the presentation.
The presenters said Brave Health does not provide direct case management but coordinates closely with case managers and referral sources to confirm appointments and report no‑shows to referring agencies.
Why it matters: board members seeking quicker pathways from emergency settings into outpatient care will note Brave Health’s emphasis on rapid referrals and notification to referrers — operational features designed to improve continuity of care for people discharged from crisis settings.
Brave Health representatives left contact information and offered to follow up with county staff and providers on partnership opportunities.
