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Benton Harbor officials report social‑media gains and push to add mass texting for resident alerts
Summary
City staff said social‑media engagement has risen and highlighted commission recaps and community stories; commissioners urged investigation of mass texting and raised limits on staff images in posts.
Nick Gunn, the city’s social media presenter, told the Public Relations Committee that Benton Harbor’s official accounts have seen steady growth and are being used to correct misinformation and share project updates.
Gunn said Facebook followers have climbed past about 1,040 and Instagram recently passed 100 followers. A commission recap video posted in September has drawn nearly 9,900 Facebook views and about 3,300 views on Instagram with 59 recorded shares; staff also reported more than 200,000 total views across platforms in the past 90 days, a 72% increase from…
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