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Los Banos council adopts residential water shutoff policy to comply with SB 998
Summary
The Los Banos City Council unanimously adopted Resolution 6977 to formalize a residential water discontinuation policy required by California Senate Bill 998, establishing notice, appeal and reconnection procedures and targeted customer protections.
The Los Banos City Council on Sept. 3 adopted Resolution 6977, approving a city policy for discontinuation of residential water service for nonpayment to comply with California Senate Bill 998.
City staff told the council the policy formalizes state-required consumer protections, including a minimum 60-day delinquency threshold before disconnection, advance written notice of at least seven business days with account details and appeal options, and bilingual materials in English and Spanish. The policy sets reconnection fees…
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