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Susanville dispatch supervisor recounts 2008 domestic assault and describes demands of emergency dispatch work
Summary
Dawn Barnett, a public safety dispatch supervisor, told a public meeting she survived a March 3, 2008, domestic assault in which her mother was badly beaten. Barnett described the technical and emotional challenges dispatchers face, including multitasking, cell-trace procedures and trauma from critical incidents.
Dawn Barnett, a public safety dispatch supervisor, told meeting attendees she survived a domestic assault on March 3, 2008, in which her mother was badly beaten and Barnett feared for their lives. Barnett described how that experience led her into emergency communications work and informed her approach to dispatcher training and response.
Barnett said the arresting officers arrived after a neighbor or friend called 911; she recounted that during the incident an assailant blocked exits and held what she described as a stiletto-type blade. She said her daughter returned home early that night and that Barnett sought help by texting a friend to call police. Barnett said she later contacted other agencies while working as a new dispatcher to locate and…
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