Committee hears notice about Claremore Indian Hospital pharmacy changes and upcoming prescription app
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Summary
Committee members were told that Cherokee Nation Health Services will operate pharmacy services at Claremore Indian Hospital and that patients must update pharmacy information; an app for prescription refills is expected soon.
The committee received an announcement about operational changes at the Claremore Indian Hospital following Cherokee Nation Health Services assuming certain services there.
The announcement advised constituents who receive pharmacy services at the Claremore Indian Hospital that they will need to contact and update their pharmacy information directly because patient pharmacy records did not automatically transfer with the change in management. Staff said Cherokee Nation Health Services plans outreach to inform patients and will provide an 800-number and an email address for updates; staff also said they expect to introduce an app to allow prescription refills, possibly as soon as next month, though a firm deployment date was not confirmed.
Committee members asked whether the call-in process for refills would remain available; staff confirmed the existing phone refill option will remain available in addition to the forthcoming app. The announcement applied only to patients using Claremore Indian Hospital pharmacy services, not to other Cherokee Nation pharmacies.
Committee staff said they will forward the contact information and outreach materials to council members once available.