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Consumers Energy outlines assistance programs for Jackson customers

5860520 · September 17, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A Consumers Energy representative briefed Jackson City Council on utility-assistance programs — including expanded crisis payments, an income‑based CARE enrollment and energy‑efficiency offerings for income‑qualified customers — and described local enrollment partners.

Audrey Dean, an energy assistance outreach consultant for Consumers Energy, described utility-assistance and efficiency programs available to city customers during the Jackson City Council meeting Sept. 30.

Dean said state emergency relief, administered by the Michigan Department of Health and Human Services, provides crisis payments for customers who are past due or shut off and who fall at or below 150% of the federal poverty level. “Starting tomorrow … a person can receive up to $600 per commodity,” she said, noting the increase from $500 at the end of the prior fiscal year.

Dean call…

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