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County staff describe Community Connections’ permanent supportive housing intake, outcomes and coordination with HUD programs

5825533 · September 24, 2025
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Summary

Community Connections staff and the county commissioners discussed how people access permanent supportive housing, program eligibility, landlord screening, case management and program outcomes; residents and program participants praised the service and commissioners asked about recidivism and cost savings.

Franklin County staff described how residents experiencing homelessness access permanent supportive housing and related HUD-funded programs, and commissioners heard questions about eligibility, landlord screening and program outcomes.

Quintin, Community Connections program staff, said there are three primary intake paths for people living on the street: calling 2-1-1, dropping in at the county office on Second Street for an in-person intake, and street outreach by staff. “At all of those stages, conversations for diversion are had,” Quintin said, explaining that staff first seek alternatives to shelter or program placement before adding a person to the homeless management information system and a by-name waiting list shared across the Eastern Continuum of Care (a…

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