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Resident criticizes Bay City Bridge Partners billing practices at public forum
Summary
A Bay City resident criticized Bay City Bridge Partners on Sept. 15, saying an elderly neighbor received a $49 bill for a single bridge crossing and alleging confusing fees and delayed mailings; resident urged community resistance and warned about collection threats.
A Bay City resident used public comment time on Sept. 15 to criticize Bay City Bridge Partners for what he described as confusing billing and high fees that, he said, harmed an elderly neighbor.
Jeffrey of 409 Fillmore told the commission he reviewed an envelope from Bay City Bridge Partners and said the bill for a July 28 crossing showed a $2 toll and a $15 fee, plus an apparent previous balance, producing a $49 demand. He said the bill was postmarked Sept. 8 and carried a due date of Sept. 13, meaning the recipient received the notice after the posted due date. Jeffrey said the company’s notices threatened collection and that the notices are intimidating to younger drivers and residents with less financial resilience.
During his remarks, a commissioner moved to give the speaker two additional minutes; the commission approved the extra time. Jeffrey urged residents to withhold payments and boycott the company, asserting community resistance could shut the company down, and said he had retrieved the envelope from the neighbor earlier that day.
No city action or staff response to the allegations was recorded during the meeting; the comment appeared during the public-input period and was not followed by a commission directive or vote.
