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San Francisco Office on Disability and Accessibility reviews complaints, projects and new initiatives at Mayor’s Disability Council meeting
Summary
The city’s Office on Disability and Accessibility reported on complaints, capital projects and outreach work, including Holiday Plaza planning, Sunset Dunes safety changes and an ADA grievance pilot; the office said it closed roughly 90% of complaints in the last year and urged prioritized capital spending amid limited funds.
The director of the Office on Disability and Accessibility (ODA) told the Mayor’s Disability Council on Sept. 19 that the office handled about 233 grievances in the past year and closed roughly 90% of those cases by year-end.
At a hybrid meeting of the Mayor’s Disability Council, Director Eli Galardin summarized ODA activity over the summer and outlined projects the office is advancing, including planning for a Holiday Plaza accessibility redesign, further work on Sunset Dunes park safety and the launch of an ADA grievance pilot. He said the office is prioritizing accessible tourism and capital projects while recognizing constrained city finances.
Galardin said the complaints logged at ODA over the past year included a large share tied to the public right-of-way: about 40% of grievances related to sidewalks, 23% involved curb cuts, 14% concerned architectural access, 11% programmatic access, and smaller shares involved…
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