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Utilities staff report $23,781 refunded to 32 customers; strategic update to council moved to Oct. 13 study session
5782617 · September 10, 2025
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Summary
Staff reported refunding $23,781.02 to 32 Englewood customers after a meter‑pit billing policy change and said the utilities strategic direction update will go to council on Oct. 13 as a study session.
Staff told the board they completed a two‑year lookback and refunded 32 customers a total of $23,781.02 after the city revised its policy on how meter pit, equipment and labor charges are assessed when customers move from…
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