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Superintendent says software, opt-in and mailing problems caused early bus-route gaps; staff worked late to fix
Summary
Superintendent Massey told the board that a software merger, opt-in form gaps and mail-delivery issues left some families without bus assignments at the start of the year; district staff and drivers worked extended hours to correct routes and personally contacted families.
Forest Lake Area Schools Superintendent Dr. Massey told the board Thursday that multiple factors — a bus-routing software merger, opt-in form handling and a postcard mailing issue — caused a number of families to start the school year without assigned bus routes.
Massey said district transportation and the vendor worked through the week and that staff remained on site early mornings and late evenings to resolve problems. “We spent the week…
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