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Hartford emergency services and technology reports dispatch staffing gaps, CAD-to-CAD work with AMR and Oct. 18 radio cutover on schedule

5782293 · September 12, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Shante Washington, Q&A coordinator for Emergency Services and Technology, told the Quality of Life and Public Safety Committee on Sept. 11 that dispatch has 14 vacancies with a target Oct. 6 training start, CAD-to-CAD interoperability with AMR is underway at no cost to the city, and a radio infrastructure cutover is anticipated Oct. 18.

Shante Washington, Q&A coordinator for Hartford’s Emergency Services and Technology (ES&T), updated the City Council Quality of Life and Public Safety Committee on Sept. 11 about staffing, training and technology projects, including a radio infrastructure cutover scheduled for Oct. 18 and ongoing CAD-to-CAD work with AMR.

Washington said ES&T has eight authorized supervisors in public-safety communications and recently promoted Teresa Pallega to supervisor. She reported a recent hire — Charlene Anderson, an 18-plus-year veteran dispatcher from Plainfield — and said interviews for a deputy…

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