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Midco reports network improvements, high customer scores in annual Vermillion franchise update

5782183 · September 16, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Midco told the council it improved network quality and response times in 2024, reported high customer-satisfaction scores, and outlined modest local construction and community sponsorships.

Representatives from Midco delivered the company’s annual franchise update to the City Council, summarizing local service metrics for 2024 and recent construction activity.

Brian Crump, Midco director of field operations, said Midco completed more than 1,700 truck rolls in the Vermillion area in 2024…

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