Committee approves $330K contract for Tyler Technologies e-permitting system

Community Development Director Vicki Fisher told the committee that a staff-led procurement committee selected Tyler Technologies for the city's e-submittal (e-permitting, licensing and code-enforcement) software. Fisher said the city budgeted $600,000 but negotiated a contract for roughly $330,000, allowing funds for user licenses and implementations and a reduced ongoing TrackIt maintenance need.

Jessica Olsen, a staff member on the project, described the software—s features: electronic permit submission, e-review with coordinated PDF markup for multiple reviewers, photo uploads for code enforcement complaints, address- or location-based assignment of cases, and the ability for staff to create applications at the counter for users who prefer paper. Olsen said the platform can integrate with Bluebeam for markups and that reviewers can access the same document simultaneously, which should streamline internal reviews and reduce contradictory comments.

Fisher told the committee the county could not be brought onto the city—s contract without substantially increasing costs and losing local control; the county is expected to procure its own solution. Fisher emphasized potential savings from retiring the city—s older TrackIt system next year.

Council members praised the selection and the savings. Councilman Evans asked whether applicants could correct incomplete submissions before final review; Olsen confirmed the system supports pre-submittal checks and notifications so applicants can address missing items before a final submittal. With a motion by Evans and a second by Seacrest, the committee approved the contract by voice vote.

The committee recorded the motion and approval but no roll-call vote tally in the transcript.