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Norwalk awards crisis communications contract to Moreno Group for up to $100,000
Summary
Council approved a one‑year contract (with a one‑year option) for crisis communications support to the Moreno Group with a monthly retainer of $3,000 and a maximum contract amount of $100,000; council debate centered on whether the work should be brought fully in‑house.
The Norwalk City Council voted unanimously to award a crisis communications services contract to the Moreno Group after staff said the firm best met a revised scope of work requiring 24/7 surge support and bilingual public messaging.
Levy Sung, who presented the item, outlined a competitive process: an RFP published July 1, three proposals received, interviews on Aug. 8, and evaluation of firms for municipal crisis experience and 24/7 surge capacity. Sung said the Moreno Group (principals Moises Moreno and Raul…
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