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Norwalk awards crisis communications contract to Moreno Group for up to $100,000

5781104 · September 17, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Council approved a one‑year contract (with a one‑year option) for crisis communications support to the Moreno Group with a monthly retainer of $3,000 and a maximum contract amount of $100,000; council debate centered on whether the work should be brought fully in‑house.

The Norwalk City Council voted unanimously to award a crisis communications services contract to the Moreno Group after staff said the firm best met a revised scope of work requiring 24/7 surge support and bilingual public messaging.

Levy Sung, who presented the item, outlined a competitive process: an RFP published July 1, three proposals received, interviews on Aug. 8, and evaluation of firms for municipal crisis experience and 24/7 surge capacity. Sung said the Moreno Group (principals Moises Moreno and Raul…

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