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County outlines digital-innovation push: new 'Fix It Marin' 311 app, rapid accelerator and service inventory

5778795 · September 18, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The county's newly hired chief digital innovation officer described quick-start digital projects including a 311 "Fix It Marin" pilot, a Marin Digital Accelerator and a civic-service inventory intended to improve constituent experience and speed delivery of digital services.

Crosby Burns, Marin County's newly appointed chief digital innovation officer, briefed the Board of Supervisors on a series of early efforts to modernize county services and improve constituent experience, including a rapid pilot of a 311-style app and a cross-agency Marin Digital Accelerator.

Burns said the county launched a pilot "Fix It Marin" app that compresses a typical two-year development…

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