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AltaPointe official urges use of 988 mental health crisis line as local calls rise

5748677 · September 9, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Heather Herrera of AltaPointe told the Mobile County Commission that 988 serves mental-health crises as well as suicide prevention and that local call volume at the lifeline center has increased from about 450 to about 1,100 calls per month over the past year.

Heather Herrera, assistant director of AltaPointe’s 988 Lifeline Center and Access to Care department, told the Mobile County Commission on Sept. 8 that 988 serves as a three-digit mental-health crisis line and that the center is working to raise awareness during Suicide Prevention Month.

Herrera said 988, which replaced the National Suicide Prevention Lifeline in July 2022, handles mental-health crises in addition to suicide prevention. The local lifeline center has expanded outreach and now receives roughly…

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