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City reiterates plan for AMI water meter installations, door-hanger protocol and flushing instructions
Summary
The City of Plainview and contractors Ameresco and Pedal Valve Incorporated reiterated details of the planned smart water meter (AMI) replacement project: installers will identify themselves, will not enter homes, will leave door hangers and will provide flushing instructions; contact and project website details were provided.
Plainview — As part of the council meeting packet and public information shared during the Sept. 9 session, the City of Plainview and its contractors — Ameresco and Pedal Valve Incorporated — reiterated plans for an advanced metering infrastructure (AMI) water meter replacement project.
The announcement, presented as a recorded or scripted notice during the meeting, explained that contractors will replace existing residential and commercial water meters with AMI meters to improve the city’s water infrastructure and customer information. The presentation repeated several operational details for residents:
- Schedule and identification: Meter installation is scheduled Monday through Friday between 7 a.m. and 7 p.m., with occasional Saturday work if needed. Contractors will wear identifiable logos and drive marked vehicles. - On-site procedure: Contractors will not enter homes. Before replacing a meter, crews will knock and ask residents not to use water for approximately 30 minutes during installation. If the installer cannot make contact and determines that water is in use, they will move on and return later. - Work details: Installers will turn off water, dig up and remove the old meter and meter box, and replace them with a new AMI meter. If an outdoor faucet at the front or side of the residence is accessible, crews will flush the lines after installation. If not accessible, a door hanger will instruct residents how to flush indoor lines (run cold water in a bathtub or outdoor faucet for about one minute; do not use hot water during flushing). - Missed appointments and safety: If installers cannot complete work because of a locked gate, inaccessible meter, loose dog or other issue, they will leave a door hanger explaining why and how to reschedule. - Contact and information: Residents were directed to www.plainviewtx.org and the Plainview Is Waterwise page for more information. Phone: (806) 296-1100; email: watermeterproject@plainviewtx.org.
The announcement reiterated that contractors will leave door hangers confirming installations and whether lines were flushed. It also stated that the City and the contractors appreciate resident cooperation during the meter conversions.
Note: The announcement text references a project start of January 2024 in its repeated script. Meeting materials and timing in the transcript should be consulted for the project’s current schedule and any updates from city staff.
