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Dallas oversight office marks first year with expanded outreach and steady complaint workload

5742177 · September 9, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Michelle Andre, director and police monitor of the Office of Community Police Oversight, told the Community Police Oversight Board her office reached performance goals in its first year, citing outreach, complaint intake, staffing changes and an upcoming transparency dashboard.

Michelle Andre, director and police monitor of the Office of Community Police Oversight (OCPO), told the Community Police Oversight Board on Sept. 9 that she is marking one year in the role and that the office met or exceeded several of its first-year performance goals.

The OCPO director said the office attended 94 community events, translated forms into seven languages, launched a 24/7 complaint hotline and published an OCPO newsletter. From an oversight perspective, the office has "reviewed more than 1,200 complaints, conducted six independent investigations, monitored critical incidents and issued nine policy recommendations," Andre said.

The metrics Andre supplied show the office meeting or beating several…

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