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Coconut Creek approves contract with All City Management Services for school crossing guards after staff briefing

5786059 · September 12, 2025
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Summary

After questions from commissioners about vendor references and local supervision, the commission approved a contract with All City Management Services for school crossing guard services under RFP 07-16-25-09.

The City Commission approved a resolution authorizing the city manager to execute an agreement with All City Management Services, Inc., to provide school crossing guard services under RFP number 07-16-25-09.

Why it matters: The contract moves crossing guard staffing from an in-house or locally arranged model to a specialized vendor model that includes geofencing and on-site supervisors, and it will affect daily safety operations at school crossings in Coconut Creek.

What staff said: Chief of Police Fred Hoefer introduced Captain Fred Shelton and Sergeant Frank McManus, who led the RFP process. Sergeant McManus told commissioners the selection was based on five evaluation categories: operational plan; qualifications and experience; provided resources; past performance; and price. He said the chosen vendor “outperformed the other 2 by far” in those areas and highlighted two features: a geofence system to track crossing guard arrival/departure and two supervisors who would reside in the city to provide local coverage.

Vendor presentation: Brandon Hendricks, representing All City Management Services, said the company specializes only in crossing-guard services. He said All City would supply brand-new supervisors who would live in Coconut Creek and oversee the program locally. Hendricks said the company operates in 22 states with roughly 9,000 crossing guards and reported a 99% attendance rate for guards.

Commissioner questions and staff responses: Commissioners asked whether references from other jurisdictions had been vetted; Sergeant McManus and procurement specialist Ruby Reynolds confirmed references were checked and were “glowing.” Commissioner Welch noted the vendor’s office in central Florida and said the local supervisors addressed his concern about an out-of-state company.

Vote: After discussion the commission approved the resolution on roll call (Commissioners Riedell, Welch, Brody, Vice Mayor Wasserman and Mayor Railey voted yes).

Contract details: The resolution authorizes the city manager or designee to execute the agreement; the RFP number is 07-16-25-09. Specific contract dollar amounts were not read into the record during this presentation and are listed in the city packet (not specified on the record).

Ending: City staff and the vendor will proceed to finalize the contract and implement the crossing guard program under the terms of the executed agreement.