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Councilmember flags constituent emails routing to junk folders; staff to review service-delivery mail handling
Summary
Councilmember Gibson told the informal meeting she discovered constituent and official emails — including a message from an RRHA commissioner and a FOIA request — in her junk folder and asked staff to investigate; the council agreed to place the issue on service-delivery for follow-up with IT and legal.
Councilmember Gibson raised a service-delivery concern after discovering constituent messages and an email from a Richmond Redevelopment and Housing Authority commissioner in her junk mail folder, and she asked staff to investigate and report back.
Gibson said she found emails in her junk folder that she expected to be in her inbox and noted a recent news item that cited a…
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