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Lavaca County approves switch in EMS billing vendor after multi-year problems with current contractor
Summary
After several years of complaints about responsiveness and transparency, the Lavaca County Commissioners Court approved notifying its current ambulance billing firm and moving to EMS Management & Consultants, a change the county estimates could return $20,000–$30,000 more in annual collections.
Lavaca County commissioners voted to notify their current ambulance-billing contractor and pursue a contract with EMS Management & Consultants, citing slow responses, lack of a customer-facing dashboard and inconsistent monthly collections.
The action came after a presentation by Tim Decker, Lavaca County EMS chief, who described problems the department has experienced since switching billing firms in 2022. “When our crew goes out on a run, they write a PCR. When you get done with that PCR, it gets sent to the billing company,” Decker said. He said the current vendor has not delivered promised account…
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