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Staff reports progress on website accessibility; WCAG and vendors under review

5730009 · September 8, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff reported the city website has 12 remaining accessibility issues and that vendors (Level Access, Recite Me, Crawford Tech) are being evaluated; staff will check the utility billing portal for WCAG 2.1 AA compliance and update the board in November.

Staff told the board the city’s main website accessibility issues have been reduced to about a dozen, most of which are “easy to correct,” and that the department is negotiating vendor tools and services to maintain compliance.

“I am reaching out to a few vendors to see if there's anything we could get from them to assist,” a staff member said, and named Level Access, Recite Me and Crawford Tech…

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