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Clark County FY2025 outcomes report: $2.7M distributed; volunteer contributions and grievances summarized
Summary
County staff reviewed the fiscal-year outcomes report for July 1, 2024–June 30, 2025, detailing program goals, contract spending, volunteer hours and grievances; staff noted some unspent prevention funds will roll into FY2026 and some grant reporting is still being updated.
Abby Galloy, Clark County Community Services staff who manages the board, presented the fiscal-year outcomes report covering July 1, 2024–June 30, 2025, summarizing program activity, contract spending and client surveys.
Galloy said the report shows $2.7 million distributed through CDBG and HOME programs and summarized the county’s homeless crisis response system contracts, which include outreach, shelter, rapid rehousing, permanent supportive housing and prevention rent assistance. “Since this report is for the entire fiscal year, most of the percent achieved and percent spent will be at or around 100%,” she said.
What the report shows: program-level performance, contract amounts and demographic summaries. Galloy said 5,735 surveys were distributed and 1,322 were returned (a 23.1% response rate); of returned surveys, 91.4% indicated a positive overall experience. The report also showed 1,695 volunteers contributing a total of 29,725 hours, with 4,688 hours from low‑income volunteers and an estimated volunteer-hour value of nearly $600,000. Quarterly reports indicated 273 total grievances were filed during the year; 191 were resolved.
Clarifications in the meeting: board member Kayla corrected one item on rollovers, noting that eviction prevention rent assistance (EPRAP) funds are part of the consolidated homelessness grant (CHG) and, per state rules, any unspent CHG dollars were returned to the Washington State Department of Commerce. Galloy acknowledged the correction and said unspent eviction-prevention funds specifically designated for prevention would roll into FY2026, while other unspent funds were returned to Commerce per grant terms.
Data gaps and follow-ups: Galloy said ethnicity charts shown in the report come from programs reporting demographic data outside of HMIS and that the county is working with Dale Whitley to add ethnicity from HMIS in future reports. Board members asked whether grievance reports include demographic breakdowns; Galloy said agencies do report grievance details in quarterly reports but the county does not yet track themes or demographics across agencies, and she welcomed suggestions to standardize that tracking. Kayla (county program coordinator) said the state’s CHG grant will require more standardized grievance reporting starting July 1 and the county is developing a local grievance procedure.
Ending: Galloy said updated versions will be posted on the county site if minor technical updates arrive and that she will circulate revisions if needed. The board did not take formal action on the report at the meeting.
