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Police accountability director reports spike in complaints, launches digital records project and language‑access updates
Summary
The Department of Police Accountability told the commission it has more open cases than a year earlier, rescinded planned layoffs after negotiations, and began a project to digitize historical case files while expanding multilingual phone support.
Paul Henderson, executive director of the Department of Police Accountability, told the commission on Sept. 3 that DPA has seen a roughly 27% increase in new cases this year compared with the same point in 2024 and that staff caseloads are about 20% higher than last year.
Henderson said the department successfully negotiated to rescind layoff notifications and reclaimed the at‑risk positions that had been identified earlier in the year. He told commissioners the office remains in compliance with required investigatory deadlines under…
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