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Colleyville municipal court staff preview services, diversion program and technology upgrades
Summary
Court staff reviewed municipal court functions, a dual service agreement with Keller, a recently launched diversion program, clerk certification achievements and an upcoming migration to a new case management (Encode) system to improve reminders and online payments.
City court staff on Sept. 3 gave the council an overview of the Colleyville Municipal Court’s role, operations and recent initiatives, including a diversion program and a planned technology migration to improve compliance and customer service.
Deputy Court Administrator Aaron Gunther said the court’s primary focus is public safety and compliance, not revenue collection, and outlined alternatives the court offers to promote compliance, including deferred disposition, driver safety courses and diversion options. Gunther said…
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