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Council requests update on parish online work order system; staff says presentation coming next meeting
Summary
The Terrebonne Parish Council asked for an update on its online work-order system after staff reported progress and promised a full presentation at the next meeting.
The Terrebonne Parish Council voted to hold a discussion and requested an update on the parish's online work order system used for reporting and tracking parish service requests.
Motion and staff response
The motion to hold discussion was made by Councilman Johnny Amadee and seconded by Carl Harding; council recorded an 8-0 vote to proceed with the discussion.
Noah Leverett (staff) told council the parish has made progress and has been working closely with South Central Planning on nuisance-abatement mapping and vegetation/drainage maps. Leverett said he spoke with project lead Robbie Lee and that a full presentation will be ready for the next council meeting, with South Central given a six-month timeframe to complete outstanding tasks.
Council members requested that the system be user-friendly for both staff and the public, with GPS location and 360-degree imagery capabilities discussed as desirable features.
Why it matters: A functioning public-facing work order system can improve service delivery and transparency for residents reporting potholes, drainage issues, tall grass, and other routine parish maintenance needs. Council members emphasized timely public updates and ease of use.
Next steps: Staff will present fuller project progress, maps and timelines at the next council meeting; South Central Planning is expected to complete outstanding tasks within the six-month scope discussed.
