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York County staff say software failure slowed notices after major water main break; boil-water advisory testing results expected next morning
Summary
County staff described a 24-inch main failure that disrupted service in Fort Mill and Tega Cay, acknowledged delays in public notification caused by notification software limits, and said DHEC testing results would be available mid-morning the next day; county posted utility contact number (803-628-3211).
York County officials told council that a large water main break Saturday evening affected parts of Fort Mill and Tega Cay and that limitations in the county's notification software caused significant delays in getting messages to residents.
Utilities staff described the failed pipe as a 24-inch main where long-term ground settlement and an apparent rock under the pipe likely caused a fracture. Staff said the main's…
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