McKinney resident tells council her house is sliding into a hole, asks mayor to visit

At the City of McKinney City Council work session on Sept. 2, 2025, resident Lorraine Henry addressed the council during public comment and asked Mayor Bill Cox to visit her home to see a “huge hole” she said is causing her house and yard to collapse.

Henry said Councilman Justin Beller has already visited her property and that she is “depending” on the mayor’s promised visit in about two weeks. She repeatedly said she felt ignored by the council and described strong emotions about the condition of her home and the response she has received: “I’m 61 years and I’ve never cried about anything in my life. That was the first time you saw me cry and that was hurt,” she said. She later said, “I’m angry. I don’t like you.”

The exchange occurred during the meeting’s public comment period. Henry asked the mayor and council for direct assistance and said she has begun gathering outside support; she warned she may take the matter to media if the city does not act. Mayor Bill Cox acknowledged her remarks at the end of her turn by thanking her for coming to the meeting.

The work session record contains no staff report, formal council motion, or vote related to Henry’s request. The council did not announce any immediate next steps, a timeline for an inspection, nor any referral to city staff during the portion of the transcript that covers her remarks. Henry named Councilman Justin Beller as having visited her property; beyond that, the transcript records her appeal and expressions of frustration but does not show a council response committing to a specific remedy or follow-up at the work session.

The public comment period immediately preceded discussion of agenda items for the evening’s regular meeting and an executive session later in the work session. No action on Henry’s complaint is recorded in the work session minutes included in the transcript.